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Education, Career, College & Alumni : New Thought Leadership from EntryPoint Global Discusses Some of the Common Misconceptions Surrounding Workforce Management Implementations
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| on 2007/8/3 5:10:00 (582 reads) |
According to EntryPoint, while the efficient management of a company’s labor pool through WFM solutions can be a major source of competitive advantage, most firms implementing such powerful solutions experience significant delays in expected benefits due to lengthy project delays and cost overruns, thereby significantly diminishing the projected positive financial impact that such investments should be having on the organization. It contends that these delays are a direct result of the naturally conflicting interests of the vendor and customer, which are compounded by a lack of focus on the customer’s business by the vendor, and a general misunderstanding about the complexity of the solution and its impact on the overall business by the customer. All of these factors culminate in a set of false expectations amongst senior stakeholders that routinely set the project on a path to failure.
The thought leadership piece examines some of the common misconceptions surrounding enterprise-level workforce management implementations, provides companies considering or currently implementing an enterprise WFM solution with practical, actionable advice on what organizations should be doing to properly prepare for their WFM implementation.
“Our experience has shown that successful, well-executed WFM initiatives have the following in common:
- Utilize a business-focused, iterative implementation approach;
- Have well-informed, actively engaged executive sponsors; and
- Benefit from experience during all stages of the project lifecycle,”says Heiko Roth, Partner at EntryPoint Global. “One common theme we hear from all companies we speak with is how they would have done things differently had they fully understood the consequences of their decisions. To address these concerns, we promote an approach that values active and educated leadership by project sponsors, leverages past experience, and always keeps the needs of the business front-and-center.”
The latest in EntryPoint’s “Telling it like is” series of white papers provides pragmatic, insightful and actionable advice to help decision makers and stakeholders anticipate the complexity of their Workforce Management initiatives, successfully manage their impact on their entire organization and ultimately, realize the maximum value from these increasingly strategic business investments.
A free copy of the EntryPoint Global’s white paper, "Why Workforce Management Projects Consistently go Over Budget", can be downloaded at:
http://www.entrypoint-global.com/knowledge/workforce.htm
About EntryPoint Global
EntryPoint Global is a leading Workforce Management consulting firm dedicated to helping clients improve operations and grow their business through the efficient management of their distributed workforce. EntryPoint provides business consulting, systems integration, training and comprehensive managed services for the deployment, management and optimization of leading workforce management solutions. Our mission is clear and unequivocal: to help leading organizations achieve lasting, tangible results from their Workforce Management investments.
For more information visit: www.entrypoint-global.com.
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Contact
Arshad Merali
EntryPoint Global
+1.416.628.0895
amerali@entrypoint-global.com
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